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Cancellation & Refund Policy

Thank you for shopping at Real Tours India.

 

Please review our cancellation policy:

1. Cancellation up to 60 days in advance: full refund of your deposit less 10% of total tour cost as handling fees.

In addition, please note that domestic plane tickets are non refundable and train tickets have a cancellation penalty that will not be credited back to you.

2. Cancellation between 60 days and 30 days in advance: full refund of your deposit less 20% of tour cost as handling fees.

In addition, please note that domestic plane tickets are non refundable and train tickets have a cancellation penalty that will not be credited back to you.

3. Cancellation between 30 days and arrival day: no refund of your deposit.

4. Cancellation of part of your itinerary after arrival: each situation will be analyzed in a fair way on a per case basis.

5. In case of cancellation/delay of any flight, air companies have their own policy to help their respected clients. Due to any cancellation/delay of flight if there is any extra cost has to goes to your account.

6. In case of cancellation/delay of any train, each situation will be analyzed in a fair way on a per case basis and you will be responsible for any non refundable portions of the ticket.

7. We advise our clients to subscribe to travel insurance at home at the same time they purchase their international flight tickets.

8. We cannot be held responsible for problems due to events that are not under our control (weather, political demonstrations, airline & train delays, traffic jams, floods etc.)

9. Should you decide to travel with us to India at a later date, the amount of deposit covering the handling fees will be credited to you when we calculate the cost of your new itinerary, (Credit does not include non refundable domestic plane tickets, penalties charged by rail company, deposits not returned to us by some hotels and car agencies).

 

Digital products

We do not issue refunds for digital products once the order is confirmed and the service is delivered.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@realtoursindia.com